Documentation
Guides for day-to-day operations across policies, billing, claims, and administration.
- Getting started with your tenant
- Policy & quotation workflow
- Debit notes & receipt payments
- User roles & permissions
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Centralized InsuranceManagement Ecosystem
Secure, high-performance portal for managing policies, claims, and client relationships. Select your agency tenant below to begin your session.
SOC 2 Compliant
ISO 27001
KRA Integrated
Agency Access
Select your organization
Choose your agency tenant below to sign in and access your dashboard.
Solutions
Everything your agency needs to run digital insurance
ActInsurance connects underwriting, billing, claims, and client service in a single platform built for Kenyan brokers.
Policy & Quotation Management
Issue new policies, renewals, short-term cover, and quotations from one guided workflow.
Debit Notes & Receipts
Generate debit notes, track premium breakdowns, and receipt payments against balances.
Claims Processing
Register claims, manage reserves, route approvals, and maintain a full audit trail.
Client & CRM
Individual and corporate clients, KYC/AML status, dependants, and document vault.
Renewals & Retention
Monitor expiring policies, send reminders, and convert quotations to active cover.
Reports & Performance
Dashboard KPIs, commission statements, and exportable management reports.
Multi-Tenant Agencies
Each brokerage operates in an isolated tenant with its own users and configuration.
Compliance & Controls
Role-based access, maker-checker approvals, and configurable workflows.
Performance
Kenya's trusted insurance infrastructure
Built for reliability at scale—ActInsurance powers digital insurance governance across East Africa.
Enterprise-grade platform
Secure multi-tenant architecture with role-based controls and full audit trails.
99.9%
Uptime
150k+
Claims Processed
Governance
Built for trust, auditability, and regulatory readiness
Security and control embedded at every layer—from tenant isolation to approval workflows.
Role-Based Access
Granular permissions for agents, finance, claims, HR, and executives.
Maker-Checker
Dual approval for backdated policies, reversals, and user provisioning.
Audit Trail
Login history and change tracking for internal audit and disputes.
Tenant Isolation
Each agency's data is logically separated—nothing crosses tenant boundaries.
KYC & AML
Client verification status, compliance notes, and document retention.
Secure Infrastructure
Encrypted transport and production hardening aligned with industry standards.
Compliance highlights
- Kenya Data Protection Act–aligned privacy controls
- KRA PIN and statutory levy handling
- Configurable retention for policies and claims
- Executive oversight for sensitive operations
System Status
Platform health at a glance
Live status for ActInsurance services. All systems are monitored continuously.
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Web Application
Public site and tenant login
Operational
API Services
Core platform and data endpoints
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Tenant Portals
Agency dashboards and client access
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Resources
Guides, updates, and reference materials
Documentation and compliance resources to help your team adopt ActInsurance confidently.
Release Notes
Recent platform updates and improvements.
- Quotations & debit note wizards
- Dashboard & policy table enhancements
- Maker-checker & executive roles
Compliance Hub
Privacy, terms, and governance materials.
- Privacy Policy
- Terms of Service
- Governance & security
Integrations
API and ERP connectivity for Professional and Enterprise plans.
- REST API with tenant-scoped authentication
- ERP sync from Administration panel
Pricing
Plans that scale with your agency
Transparent tiers based on team size and modules. All plans include secure hosting and regular updates.
Starter
KES 15,000/ mo
For small agencies starting with digital policy management.
- Up to 5 users
- Policies & quotations
- Debit notes & reporting
- Email support
Most popular
Professional
KES 45,000/ mo
For growing brokerages needing claims, commissions, and API access.
- Up to 25 users
- Full claims & renewals
- Commissions & accounts
- API integration
- Priority support
Enterprise
Custom
For large agencies requiring advanced governance and dedicated onboarding.
- Unlimited users
- Maker-checker controls
- Custom workflows
- Dedicated account manager
- SLA & training
Support
We are here to help your team succeed
Reach us for onboarding, technical issues, billing questions, or best-practice guidance.
support@actinsurance.co.ke
Response within one business day.
Phone
+254 700 000 000
Mon–Fri, 8 AM – 5 PM EAT
In-app help
Tenant Administration
For logged-in administrators.
Enterprise SLA
24/7 line
For Enterprise tenants with active SLA.
FAQ
Select your organization under Agency Access above, then sign in with your credentials.